How many jobs does Guatemala's contact center and BPO sector generate, and how much does it weigh in the economy?

According to Forbes Centroamérica (3 December 2024), the contact center and BPO sector generates 55,000 direct formal jobs paying up to twice the minimum wage, and 138,000 indirect jobs;… it pays an annual wage bill of more than Q11,000 million and contributes Q2,700 million a year in taxes and social security. The sector grew by an average of 17% a year over the past five years and requires around Q40,000 of foreign investment for each new job. In January 2018 AGEXPORT reported 42,000 direct and 126,000 indirect jobs, implying an increase of 13,000 direct positions in almost seven years. The number of seats and of companies is private trade-association data and is not published.