How much does a bilingual call center agent earn in Guatemala?

A recruiter in the sector (Allied Global) publishes 2026 monthly base ranges of Q5,500–Q8,500 for an entry-level bilingual agent, Q8,500–Q12,500 for an experienced agent or technical support,… and Q12,500–Q19,000 for a bilingual supervisor, plus attendance,… performance and commission bonuses that add 20–30% on top of the base. These are commercial, promotional figures with no official backing: social security (IGSS) does not publish wages by occupation and there is no public salary survey by role. The verified 2025 minimum wages already in the file (minimum_wage_* indicators) should be used as the reference floor, and the national average labor income of Q2,713 (Q2 2025) as context.