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How large is Guatemala's call center and BPO sector?

According to the cited documentsTo be confirmedSectors

Contact-center and BPO sector exports

US$750 million

2017 close, identical to 20162017 (AGEXPORT Hoy)AGEXPORT

AGEXPORT's Contact Center & BPO commission reports around 55,000 direct jobs and more than US$730 million a year in foreign exchange for 2025. The sector's main constraint is the limited supply of bilingual talent.

  • Sector jobs (World Bank study cited by AGEXPORT)≈42,000 direct and 126,000 indirectStudy cited in AGEXPORT HoyAGEXPORTSep 6, 2026
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Sources

  • AGEXPORT

    AGEXPORT Sectores · Contact Center & BPO

    • Contact-center and BPO sector exports
    • Sector jobs (World Bank study cited by AGEXPORT)
    sectores.export.com.gtAccessed Aug 19, 2026Go to the source