Size of the call center and BPO sector
- Sectors and investment opportunities
- Call centers and BPO
- not audited
AGEXPORT's Contact Center & BPO commission reports around 55,000 direct jobs and more than US$730 million a year in foreign exchange for 2025. It is an official trade-association figure pending verification; the dossier proposes building the annual bpo_jobs series by requesting the historical data from the commission. The sector's main constraint is the limited supply of bilingual talent.
The research is written in English; quoted figures, source names and the titles of legal instruments stay in the language their source published them in.
Figures
- Direct BPO / contact center jobs
- ~55,000
- Annual BPO foreign exchange
- >US$730 million
Caveat
Sources
Related records
This layer is research: read from public sources by the archive's own team, every claim cited with the date it was consulted, and audited where it is marked so. It has not entered the verified store — no figure here was fetched back from its source or stamped with a retrieval time — so it wears no red provenance numeral and never mixes with the verified figures.