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Saturday, September 12, 2026 · Guatemala CityQ7.6282 per US$+0.00%
ADVANCE GUATEMALA
Back to the researchIn research — sources cited, not yet in the verified archive

In depth

BPO and call center companies operating in Guatemala

Dossier
Sectors and investment opportunities08-sectores.md
Domain
Call centers and BPOsectores/bpo
Room
Economy/economia
Audited
not audited

AGEXPORT and Invest Guatemala list TELUS Digital, Alorica, Concentrix, Teleperformance, Atento, Genpact, Capgemini, Conduent, [24]7.ai, VXI and Everise, alongside the local players Allied Global and Pronto BPO. Guatemala Portal reported that Concentrix announced 500 new jobs in early 2026, a weak secondary source still to be verified. The presence of 24-7 Intouch specifically was not confirmed in this pass.

The research is written in English; quoted figures, source names and the titles of legal instruments stay in the language their source published them in.

Figures

Concentrix — new jobs announcedGuatemala Portal (secundaria débil)
500early 2026

Caveat

the Concentrix announcement is a weak source; 24-7 Intouch not confirmed

Sources

Organizations named in the answer

  • TELUS DigitalInternational player in the Contact Center & BPO sector present in Guatemala (cited by AGEXPORT and Invest Guatemala).Company case
  • AloricaInternational player in the Contact Center & BPO sector present in Guatemala (cited by AGEXPORT and Invest Guatemala).Company case
  • ConcentrixInternational player in the Contact Center & BPO sector; it announced 500 new jobs in early 2026.Company case
  • TeleperformanceInternational player in the Contact Center & BPO sector present in Guatemala (cited by AGEXPORT and Invest Guatemala).Company case
  • AtentoInternational player in the Contact Center & BPO sector present in Guatemala (cited by AGEXPORT and Invest Guatemala).Company case
  • GenpactInternational player in the Contact Center & BPO sector present in Guatemala (cited by AGEXPORT and Invest Guatemala).Company case

and 7 more · Directory of organizations

Related records

This layer is research: read from public sources by the archive's own team, every claim cited with the date it was consulted, and audited where it is marked so. It has not entered the verified store — no figure here was fetched back from its source or stamped with a retrieval time — so it wears no red provenance numeral and never mixes with the verified figures.