Income tax exemption under Decree 29-89 (call centers)
10 years + suspension of import taxes
In force 2025Concilia GT / Decreto 29-89Decree 29-89 explicitly covers call centers: a 10-year income tax exemption and suspension of import duties, according to Concilia GT; the primary legal text is available through SICE/OAS. The honest constraint is the limited supply of bilingual talent: the sector's job fairs offer English scholarships alongside the vacancies (Guatemala.com, 2024).